Data Protections Terms
Digimixa - DATA PROTECTION TERMS
Digimixa ("we", "us" or "our") takes the protection of our customers' personal data very seriously. This Data Protection Terms document outlines how we collect, use and protect your personal information in accordance with the General Data Protection Regulation (GDPR) 2016/679.
WHAT PERSONAL DATA DO WE COLLECT?
When you purchase from us or interact with our website, email newsletters or customer support, we may collect the following types of personal data: • Your name and contact details • Email address • Payment information (for customers who make purchases) • Information about your interaction with our website or emails, such as page views, click-throughs and browsing history.
HOW DO WE USE YOUR PERSONAL DATA?
We use your personal data for the following purposes: • To complete and manage your orders and purchases • To provide customer support and respond to queries • To send you email newsletters and marketing communications about our products and services • To personalize your experience on our website and tailor our marketing communications to your interests.
WHO DO WE SHARE YOUR PERSONAL DATA WITH?
We do not share your personal data with third parties without your consent. However, we may share it with: • Our payment processors to facilitate transactions • Our shipping providers to deliver your orders
HOW LONG DO WE KEEP YOUR PERSONAL DATA?
We keep your personal data for as long as necessary to fulfil the purposes outlined above. This may include: • For orders and purchases, we retain your data for 6 years from the date of purchase, in accordance with UK tax laws • For customer support queries, we retain your data for 1 year after resolution of the query.
YOUR RIGHTS UNDER GDPR
You have the following rights under GDPR: • Right of Access : You can request access to your personal data by contacting our customer support team at support@digimixa.com . • Right to Rectification : If your personal data is incorrect or incomplete, you can request rectification by contacting our customer support team at support@digimixa.com . • Right to Erasure : In some circumstances, you may have the right to erasure of your personal data. Please contact our customer support team at support@digimixa.com for more information. • Right to Restrict Processing : You can request restriction of processing if you believe that we are relying on a legitimate interest as a basis for processing your personal data and you wish to challenge this.
COMPLAINTS
If you have any concerns or complaints about our handling of your personal data, please contact our customer support team at support@digimixa.com. We take all complaints seriously and will investigate and respond promptly. By using our website, email newsletters or services, you consent to the terms outlined in this Data Protection Terms document.
CHANGES TO THIS DOCUMENT
We reserve the right to update and modify this Data Protection Terms document from time to time without prior notice. Your continued use of our website, email newsletters or services constitutes your acceptance of any changes made to this document. Please contact us at support@digimixa.com if you have any questions about this document or would like further clarification on any points outlined above.